Our AGPAL Board of Directors is responsible for ensuring our commitment to quality and delivery of a simple and effective accreditation and certification program, consistent with international best practice is maintained.

Since AGPAL was established in 1997, general practice accreditation has grown significantly, with AGPAL now providing accreditation services to the majority of general practices accredited within the Australian market. Board members are either nominated by or elected by the membership and meet four times per annum.

Dr Richard Choong

Position

AGPAL Chair

Qualifications

MB Bch BAO (NUI), LRCSI & PI, FRACGP

Member Organisation

Australian Medical Association (AMA)

Year Joined

2003

Other Current Appointments or Memberships:

  • Director, Quality Innovation Performance Limited (QIP)
  • General Practice Principal, Port Kennedy Medical Centre
  • Chair, Western Australia Primary Health Alliance (WAPHA)
  • Immediate Past President, Australian Medical Association (AMA) Western Australia (WA) 2012-14
  • Federal Councillor, AMA
  • Member, Australian Medical Association (AMA) Council of General Practice Western Australia
  • Member, Australian Medical Association (AMA) Health Financing and Economics Committee
  • GP Representative, Raine Medical Research Foundation Research Committee, University of WA
  • Fellow, Australian Medical Association (AMA)
  • Fellow, Royal Australian College of General Practitioners (RACGP)

Biography

Dr Richard Choong joined the AGPAL and QIP Boards in 2003 and was formerly the QIP Board Chair. Richard is the longest-serving and youngest Chair of the AGPAL Board to date. Richard is an AMA nominee of the AGPAL Board and is the President of the AMA Western Australia. Richard has 17 years’ experience in general practice and is the principal of an outer metropolitan General Practice in Perth.

Image of Dr Richard Choong

Ms Jan Chaffey

Position

Director

Qualifications

BPhty Dip Pract Mgt FAAPM(LIFE)

Member Organisation

Independent

Year Joined

2010

Other Current Appointments or Memberships:

  • Chief Executive Officer, Camp Hill Healthcare
  • Director, Stat Health Systems (Aust)
  • Director, Charming Institute
  • Fellow and Life Member, Australian Association of Practice Management (AAPM)
  • Committee Member, AAPM Queensland
  • Committee Member, RACGP Expert Committee on eHealth and Practice Systems
  • Member, Australian Digital Health Agency Secure Messaging Steering Group
  • Member, Practice Incentive Program Advisory Group
  • Honorary Life Member, Australasian Society of Aerospace Medicine (ASAM)
Image of Ms Jan Chaffey

Dr Suzanne Harrison OAM

Position

Director

Qualifications

OAM, MBBS, DA, FACRRM, MSportMed, GradG HPE

Member Organisation

Independent

Year Joined

2023

Other Current Appointments or Memberships:

  • Murray City Country Coast RTO - Board Member and Current Chair
  • Rural Doctors Association of Victoria - Board Member and past President
  • DoH Aged Care Clinical Advisory Committee
  • DHHS Medical Workforce Planning Advisory Group

Biography

Dr Sue Harrison has been a rural generalist/GPA in Echuca in Northern Victoria for almost 40 years. Dr Harrison has been a practice owner of a large general practice in Echuca and is currently undertaking clinical work in ED in Swan Hill and Echuca.

Dr Harrison has been involved in education and supervision, currently for the University of Melbourne, but also in practice supervision of interns, registrars and IMGs. Sue’s governance experience includes time on the boards of Echuca District Hospital, Rural Doctors Association of Victoria (current), Rural Doctors Association of Australia, Australian College of Rural and Remote Medicine, Rural Workforce Agency of Victoria, and Murray City Country Coast GP Training (until June 2023).

Dr Harrison is interested in Quality and Safety and currently sits on a number of Clinical Working Groups for the Australian Commission on Quality and Safety in Healthcare, the Quality and Safety Committee of ACRRM.

In 2024 she was awarded a Medal of the Order of Australia (OAM).

A profile headshot of AGPAL Board Director, Dr Sue Harrisons smiling

Dr Ross Hetherington

Position

Director

Qualifications

MBBS, DRANZCOG, FAICD, FACRRM

Member Organisation

Rural Doctors Association of Australia (RDAA)

Year Joined

2019

Other Current Appointments or Memberships:

  • Elected Director and President, RHealth Limited
  • Board Chair, Rural Health Workforce Australia
  • Board Member, Darling Downs Hospital Board
  • Board Member, Health Workforce Queensland
  • Member, Medical Experts Committee, Avant Insurance

Biography

Dr Hetherington has been a practicing rural GP for over 30 years in Western Queensland, first as Medical Superintendents with Right of Private Practice (MRRPP) at Winton and Boulia, and has been based in Warwick since 1996. Dr Hetherington is also a Design Aviation Medical Examiner (DAME), certified Diving Medical Examiner and Medical Examiner for the Belgium Government.

Image of Dr Ross Hetherington

Mr Gary Smith AM

Position

Director

Qualifications

AM, JP, CPM FAAPM, FAICD, HonDLitt

Member Organisation

Independent

Year Joined

2006

Current Appointments and Memberships:

  • Chair, Quality Innovation Performance Limited (QIP)
  • Board Chair, Quality Innovation Performance Consulting Pty Ltd (QIP Consulting)
  • Board Member, QIP International
  • Board Member, Nepean Blue Mountains Local Health District
  • Director, General Practice Workforce Tasmania
  • Fellow and Life Member, Australian Association of Practice Management (AAPM)
  • Member, Medicare Australia Stakeholders Consultation Group
  • Member, Medicare Benefits Schedule (MBS) Review General Practice & Primary Care Clinical Committee
  • Academic Director and Lecturer, University of New England Partnerships
  • Surveyor, Australian General Practice Association Limited (AGPAL)
  • Surveyor, International Society for Quality in Health Care (ISQua)

Biography

Gary is an AGPAL Independent Director and has over 30 years’ experience in healthcare management.

Mr Smith was awarded an Honorary Doctor of Letters honoris causa by the University of New England (UNE) in recognition of his distinguished service to UNE Partnerships and to the professionalisation of the field of medical practice management for the past 30 years. In 2023 he was appointed a Member of the Order of Australia (AM).

Image of Mr Gary Smith

Ms Jo Watson

Position

Director

Qualifications

BA (Soci.Sci), MPH; FAICD

Member Organisation

Consumers Health Forum (CHF)

Year Joined

2012

Current Appointments and Memberships

Biography

Jo was the Executive Director for the National Association of People living with Human Immunodeficiency Virus (HIV) Australia (NAPWHA) from 1998 to 2014. Over the past several decades she has been a community advocate actively engaged in the areas of health policy, especially access to medicines, and optimal public health interventions.

Jo was the consumer nominee of the Pharmaceutical Benefits Pricing Authority (PBPA) from 2002 to 2012, before being appointed the consumer nominee to the Pharmaceutical Benefits Advisory Committee (PBAC), and then in 2017 was appointed the first Deputy Chair of that Committee. She is also the Chair of the Health Technology Assessment (HTA) Consumer Consultative Committee, established by the Department of Health in 2016.

Image of Ms Jo Watson

Dr Umberto Russo

Position

Director

Qualifications

MBBS, FRACGP, MBA & GAICD

Member Organisation

  • Royal Australian College of General Practitioners (RACGP)
  • Medical Insurance Company (MIGA)
  • Registered as General Practitioner (General, Specialist) with AHPRA
  • Australian Institute of Company Directors

Year Joined

2022

Other current appointments or memberships

  • National Home Doctor Service – After hours deputising doctor
  • Medical Director of Flinders Clinic general practice responsible for clinical governance
  • Member of the General Practice round table (GPRT)
  • President and Chief Medical Officer NAMDS
  • Medical Advisor to Bupa
  • Chief Medical Officer 24-7 Healthcare
Umberto Russo

Mr Henry Williams

Position

Company Secretary

Qualifications

ACA, BBus, AICD

Member Organisation

Independent

Year Joined

2004

Other current appointments or memberships

  • Company Secretary, Quality Innovation Performance Limited (QIP)
  • Director, Attune Hearing Pty Ltd
  • CEO, Fort Knox Storage Group
  • Principal, H N Williams Pty Ltd
  • Board Member, Alzheimer’s Association of Queensland Inc.
  • Associate Member, Institute of Chartered Accountants in Australia
  • Fellow Member, Institute of Company Directors in Australia
  • Registered Tax Agent
Image of Mr Henry Williams