FAQs

What is general practice accreditation?

General practice accreditation is the independent recognition that an eligible general practice complies with the current edition of the RACGP Standards for general practices.

What are the benefits of AGPAL accreditation?

The benefits of AGPAL accreditation  include:

• Independent recognition that a practice's quality of care is high, reassuring patients
• Improved patient safety and overall health ouctomes
• Reduced risk in practice
• Improved practice efficiency
• Improved practice environment
• Increased recognition from insurance providers
• Eligibility to access financial incentives.

AGPAL accreditation also provides:

• A valuable vehicle for establishing effective management systems
• A mechanism for developing staff skills and engaging them in quality improvement
• Practices with opportunities for improvement.

Why choose AGPAL accreditation over other accreditation programs?

• At AGPAL we provide personalised support to your practice
• Your practice will have access to its own customer support team throughout the entire accreditation process
• AGPAL provides access to a full range of educational resources at no additional charge
• Our web-based self-assessment tool AccreditationPro helps ensure accreditation remains uncomplicated
• AccreditationPro provides your practice with flexibility through the accreditation process
• AGPALs links with the medical profession ensures we make ethical decisions which are in the interest of the general practice profession.

Who is eligible for general practice accreditation?

You can apply for accreditation if your practice meets the RACGP definition of general practice, that is, provides patient centred, continuing, comprehensive and coordinated primary care to individuals, families and communities. 

What does accreditation with AGPAL involve?

There are six main steps in the accreditation process:

1. Register your practice with AGPAL. AGPAL will provide you with access to accreditation support and resources
2. Conduct your practice’s self-assessment to ensure AGPAL gains an accurate understanding of how you will meet the standards
3. Submit your self-assessment which signifies your readiness to be surveyed
4. AGPAL will arrange a site survey visit with experienced general practice surveyors 
5. Recognition when your practice achieves accreditation
6. Continuous quality improvement throughout the period of accreditation.