The Department of Health is investigating compliance with the PIP eHealth Incentive. The Department is particularly concerned about ensuring Australian general practices upload sufficient numbers of patient Shared Health Summaries.

In May 2016, a new eligibility requirement was introduced as part of the Practice Incentives Program (PIP) eHealth Incentives:
General practices are required to upload Shared Health Summaries for a minimum of 0.5% of the practice’s standardised whole patient equivalent (SWPE) to be eligible for the PIP eHealth Incentive payment

This eligibility requirement was introduced because Shared Health Summaries provided by a patient’s nominated healthcare provider can enable other healthcare professionals to provide improved care. While the ePIP was successful in encouraging the majority of general practices to become “My Health Record ready”, this needs to translate into general practices actively using the system.

To ensure your practice is able to retain the ePIP payments that the Australian Government has paid your practice, I encourage you to visit The Australian Government – Australian Digital Health Agency website to view excellent videos demonstrating how to upload shared health summaries using each of the different types of general practice software:

A tool which may be provided to your patients to support them to remind your practice team to upload their patient Shared Health Summary can also be found here.

The Department of Health will be corresponding with general practices that have achieved poor ePIP incentive compliance. If your practice receives a letter, it is important that you contact the Department of Health immediately. If there are compelling circumstances that have prevented the achievement of your practice’s Shared Health Summary targets, you may be eligible to seek an exemption.

For further support with meeting this ePIP requirement, please contact the Australian Digital Health Agency Help Centre on 1300 901 001.