Accreditation and quality improvement services for general practices, Medical Deputising Services (MDS), After-Hours Services, Aboriginal Medical Services and Royal Flying Doctor Services
Compliments and Complaintsenso2018-03-29T17:04:56+00:00
Compliments and Complaints
To lodge a compliment or complaint at any time, complete the form below or contact us via the following platforms:
P: 1300 362 111
Our team is available from 8.00am to 5.00pm (AEST) Monday to Friday.
Send a letter to:
AGPAL National Accreditation Manager
PO Box 2058
Milton BC, QLD 4064
F: 1300 362 110
Complete and submit the form below:
Complaints will be accepted either verbally or in writing, however, to ensure that the aspects of the complaint can be accurately investigated, it is preferred that all formal complaints are received in writing (electronically or in hard copy).
We will acknowledge your complaint within five (5) business days of receipt of your complaint and confirm with you AGPAL’s complaints management procedure.
If you have any questions please contact:
THE PRIVACY OFFICER
Australian General Practice Accreditation Limited
PO Box 2058
Milton BC QLD 4064
Ph: 1300 362 111
Fax: 1300 362 110