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Practice Resources

Sharing practices’ passion for delivering improved healthcare outcomes for members of the Australian community, AGPAL has developed a large range of resources to support these healthcare providers in enhancing the safety and quality of care delivered within their practices. Available resources include education and training materials, customisable templates, information sheets and publications relating to the RACGP Standards and accreditation requirements, promotional items to showcase a practice’s accreditation status, industry news and events, and case studies for peer to peer learning.

Discover all the specific benefits of our resources below.

Education and Training

Making it Better e-Learning Series

Making it Better e-Learning Series


Quality News – AGPAL’s Quarterly Magazine

Quality News – AGPAL’s Quarterly Magazine


Templates, resources and more!

Templates, resources and more!


Online Learning – ThinkGP

Quality Toolbox e-Learning Modules


Case Studies

Case Studies


To support continuing development of our education and training options, as well as our resources, client feedback is encouraged and welcomed. We view all types of feedback as a positive step and contribution toward our ongoing quality improvement activities.

To provide your feedback, please email the AGPAL team on

Accreditation Resources

To support practices throughout their accreditation and quality improvement journey, and to ensure the experience is a positive one, AGPAL has developed a number of unique innovative systems and solutions to streamline and simplify the accreditation process.



AGPAL’s web-based self-assessment tool, known as AccreditationPro, is designed to assist practices in achieving their accreditation


AGPAL's Resource Library - QbAY

AGPAL’s Resource
Library – QbAY

QbAY is AGPAL’s information library, including fact sheets, templates, policies and procedures, guides and links to relevant websites to assist registered practices throughout the accreditation process


Advanced Technologies

Advanced Technologies

The AGPAL Group of Companies use integrated technology to create a seamless accreditation process


Accredited General Practice

Sharing the achievement of AGPAL Accreditation

AGPAL accredited practices are proud of sharing their accredited status once accreditation has been awarded. To support them in promoting this status to their patients and members of their local community, we provide them with a range of marketing materials for their use. Once a practice becomes AGPAL accredited they receive:

a3 certificate

An accreditation certificate – A3 framed certificate

media release

A customisable media release to promote their achievements via local media outlets and community communication platforms

display stickers

Window stickers to reassure patients of the practice’s commitment to quality and safety when the visit the practice

digital file

An electronic accreditation symbol to display across the practice’s offline and online marketing collateral

Latest News

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May 19th, 2017Comments Off on AGPAL and QIP Conference 2018 – the countdown has begun!

AGPAL and QIP Conference 2018 – the countdown has begun!

The countdown has begun, only one year to go! SAVE THE DATE for the AGPAL and QIP Conference, taking place in Melbourne from 17 to 19 May 2018.
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April 21st, 2017Comments Off on IMPORTANT – PIP eHealth Incentive Compliance

IMPORTANT – PIP eHealth Incentive Compliance

The Department of Health is investigating compliance with the PIP eHealth Incentive. The Department is particularly concerned about ensuring Australian general practices upload sufficient numbers of patient Shared Health Summaries.
  • AAPM travel

March 10th, 2017Comments Off on AGPAL and QIP sponsor 2017 AAPM Practice Manager of the Year Awards

AGPAL and QIP sponsor 2017 AAPM Practice Manager of the Year Awards

With a knack for navigating your practice team to success, recognise and reward your Practice Manager with the ultimate city escape, beach break or outback adventure... the possibilities are endless!

Practices in Focus

Case studies from within general practice

There are a number of general practices within Australia reaching incredible milestones and embedding improved safety and quality activities within their practice’s. These achievements deserved to be recognised.

Practices are supported and encouraged to share their quality improvement and accreditation journeys with industry peers, stakeholders and members of their local community. AGPAL provides the opportunity for practices to share their stories, with each case study providing a wealth of knowledge, expertise, tips and recommendations for use by other practices.

To read inspiring stories from within the general practice environment, click on the case studies below.

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Hyde Park Medical Centre

The famous Dorothea Mackellar poem emotes what many Australians feel. ‘I love a sunburnt country, a land of sweeping plains, of ragged mountain ranges, of droughts and flooding rains… her beauty and her terror – […]

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Top End Medical Centre

Recognising the need for greater access to quality care in the Northern Territory, Top End Medical Centre is there for the Darwin community.

Top End Medical Centre (TEMC) consists of multiple medical practices spanning over three […]

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Condamine Medical Centre

Condamine Medical Centre have embraced the power of technology and completed their sixth accreditation cycle with AGPAL.