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Practice Resources

Sharing practices’ passion for delivering improved healthcare outcomes for members of the Australian community, AGPAL has developed a large range of resources to support these healthcare providers in enhancing the safety and quality of care delivered within their practices. Available resources include education and training materials, customisable templates, information sheets and publications relating to the RACGP Standards and accreditation requirements, promotional items to showcase a practice’s accreditation status, industry news and events, and case studies for peer to peer learning.

Discover all the specific benefits of our resources below.

Education and Training

Making it Better e-Learning Series

Making it Better e-Learning Series


Quality News – AGPAL’s Quarterly Magazine

Quality News – AGPAL’s Quarterly Magazine


Templates, resources and more!

Templates, resources and more!


Online Learning – ThinkGP

Quality Toolbox e-Learning Modules


Case Studies

Case Studies


To support continuing development of our education and training options, as well as our resources, client feedback is encouraged and welcomed. We view all types of feedback as a positive step and contribution toward our ongoing quality improvement activities.

To provide your feedback, please email the AGPAL team on

Accreditation Resources

To support practices throughout their accreditation and quality improvement journey, and to ensure the experience is a positive one, AGPAL has developed a number of unique innovative systems and solutions to streamline and simplify the accreditation process.



AGPAL’s web-based self-assessment tool, known as AccreditationPro, is designed to assist practices in achieving their accreditation


AGPAL's Resource Library - QbAY

AGPAL’s Resource
Library – QbAY

QbAY is AGPAL’s information library, including fact sheets, templates, policies and procedures, guides and links to relevant websites to assist registered practices throughout the accreditation process


Advanced Technologies

Advanced Technologies

The AGPAL Group of Companies use integrated technology to create a seamless accreditation process


Accredited General Practice

Sharing the achievement of AGPAL Accreditation

AGPAL accredited practices are proud of sharing their accredited status once accreditation has been awarded. To support them in promoting this status to their patients and members of their local community, we provide them with a range of marketing materials for their use. Once a practice becomes AGPAL accredited they receive:

a3 certificate

An accreditation certificate – A3 framed certificate

media release

A customisable media release to promote their achievements via local media outlets and community communication platforms

display stickers

Window stickers to reassure patients of the practice’s commitment to quality and safety when the visit the practice

digital file

An electronic accreditation symbol to display across the practice’s offline and online marketing collateral

Latest News

  • AAPM travel

March 6th, 2018Comments Off on AGPAL and QIP Exclusive Sponsors of the 2018 AAPM Practice Manager of the Year Awards

AGPAL and QIP Exclusive Sponsors of the 2018 AAPM Practice Manager of the Year Awards

AGPAL and QIP are once again proud and excited to sponsor the AAPM Practice Manager of the Year Awards. The 2018 AAPM National Practice Manager of the Year will receive a $5,000 travel voucher to spend on a well-deserved getaway!

March 2nd, 2018Comments Off on Practice Incentive Program Quality Improvement Incentive delayed for 12 months

Practice Incentive Program Quality Improvement Incentive delayed for 12 months

The Department of Health has advised the implementation of the Practice Incentive Program Quality Improvement Incentive (PIP QI Incentive) will now be delayed until 1 May 2019.
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February 6th, 2018Comments Off on Northern Territory QIP Assessors Required: an ideal professional development activity

Northern Territory QIP Assessors Required: an ideal professional development activity

AGPAL's subsidiary, QIP is seeking expressions of interest for local assessor roles in the Northern Territory...

Practices in Focus

Case studies from within general practice

There are a number of general practices within Australia reaching incredible milestones and embedding improved safety and quality activities within their practice’s. These achievements deserved to be recognised.

Practices are supported and encouraged to share their quality improvement and accreditation journeys with industry peers, stakeholders and members of their local community. AGPAL provides the opportunity for practices to share their stories, with each case study providing a wealth of knowledge, expertise, tips and recommendations for use by other practices.

To read inspiring stories from within the general practice environment, click on the case studies below.

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Maari Ma Aboriginal Health Corporation

How this multi-accredited Aboriginal Health Service is kicking goals managing their chronic disease strategy.

Maari Ma Health Aboriginal Corporation (Maari Ma) is an Aboriginal community controlled regional health service located in Broken Hill, a town with […]


Pear Tree Family Practice

Celebrating their first birthday with the achievement of accreditation!

Located in the beachside, palindrome suburb of Glenelg in South Australia, Pear Tree Family Practice (Pear Tree) is aptly named, thanks to being located in Partridge Street. […]

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Tristar Medical Group

Tristar Medical Group (Tristar) was established in 2003, as a single doctor practice in Warracknabeal, Victoria. The founder and CEO, Dr. Khaled El-Sheikh (pictured below), had a dream to provide services to Australians in rural […]