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Practice Resources

Sharing practices’ passion for delivering improved healthcare outcomes for members of the Australian community, AGPAL has developed a large range of resources to support these healthcare providers in enhancing the safety and quality of care delivered within their practices. Available resources include education and training materials, customisable templates, information sheets and publications relating to the RACGP Standards and accreditation requirements, promotional items to showcase a practice’s accreditation status, industry news and events, and case studies for peer to peer learning.

Discover all the specific benefits of our resources below.

Education and Training

Making it Better e-Learning Series

e-Learning Modules


Quality News – AGPAL’s Quarterly Magazine

Stay in the Know


Templates, resources and more!

Templates and Resources


Online Learning – ThinkGP



Case Studies

Case Studies


To support continuing development of our education and training options, as well as our resources, client feedback is encouraged and welcomed. We view all types of feedback as a positive step and contribution toward our ongoing quality improvement activities.

Accreditation Resources

To support practices throughout their accreditation and quality improvement journey, and to ensure the experience is a positive one, AGPAL has developed a number of unique innovative systems and solutions to streamline and simplify the accreditation process.

Advanced Technologies

Advanced Technologies

We’ve created your AGPAL accreditation hub in-house, featuring everything you need – from online self-assessment to resource library.




AGPAL’s web-based self-assessment tool, known as AccreditationPro, is designed to assist practices in achieving their accreditation


AGPAL's Resource Library - QbAY

AGPAL’s Resource
Library – QbAY

QbAY is AGPAL’s information library, including fact sheets, templates, policies and procedures, guides and links to relevant websites to assist registered practices throughout the accreditation process


Accredited General Practice

Everything you need

When you register for accreditation, or starting your re-accreditation process, AGPAL equips you with a comprehensive range of information and support to ensure you succeed.

Your ‘Helpful AGPAL Handbook’ guides you through the accreditation process from top to tail, your ‘AGPAL Accreditation Hub Guide’ helps you navigate the accreditation hub to best utilise the technology systems available to you. We provide you with posters and information to let your consumers know what accreditation means, and the effort your team has gone to for providing a safe and quality focused practice.

Once your practice has achieved accreditation, we provide you with a range of marketing collateral to help you promote this outstanding achievement, including:

Certificate of Accreditation

Your practice will be sent an framed A3 accreditation certificate to proudly display.

display stickers

Reassure patients of the practice’s commitment to quality and safety right from the moment they reach your door

digital promotional toolkit

Utilise a customisable media release and an array of files to assist with the promotion of your accredited status.

Latest News

  • AGPALweb_20200107

January 7th, 2020Comments Off on Joint Statement: Australian Bushfires

Joint Statement: Australian Bushfires

We recognise that many Australians are at risk and wish them safe keeping throughout the current bushfire crisis. We will be implementing our exceptional circumstance policy to assist our clients as much as possible and will continue to do so for as long as required.
  • Fire Recovery Webinar Banners_AGPAL Website

November 21st, 2019Comments Off on Complimentary Bushfire Recovery Webinar

Complimentary Bushfire Recovery Webinar

To support recovery efforts in a small way, our AGPAL team will be delivering a complimentary webinar titled ‘Bushfire recovery – tools and techniques to assist during the primary care disaster recovery effort’.
  • Webinar Schedule Available

October 2nd, 2019Comments Off on AGPAL live webinar series

AGPAL live webinar series

We are excited to announce that we have now scheduled three additional webinars for the remainder of 2019 as well as a summer podcast series which will run up until the end of February 2020.

Practices in Focus

Case studies from within general practice

There are a number of general practices within Australia reaching incredible milestones and embedding improved safety and quality activities within their practice’s. These achievements deserved to be recognised.

Practices are supported and encouraged to share their quality improvement and accreditation journeys with industry peers, stakeholders and members of their local community. AGPAL provides the opportunity for practices to share their stories, with each case study providing a wealth of knowledge, expertise, tips and recommendations for use by other practices.

To read inspiring stories from within the general practice environment, click on the case studies below.

  • Dr Sam Prince

Next Practice

Dr Sam Prince – general practitioner, humanitarian, founder of the Mexican food chain Zambrero, and Australian of the Year 2019 – is on a mission to improve healthcare in Australia and around the globe.
  • Drs of Sth Mlb

Doctors of South Melbourne

Implementing accreditation in a new clinic
  • Interior of Gisborne Medical Centre

Gisborne Medical Centre

Recognised for their outstanding commitment to quality improvements during the period 2015 – 2017, Gisborne Medical Centre was awarded the AGPAL Rural and Remote General Practice of the Year in 2018.