Resources and Support

With over 21 years’ experience in general practice accreditation, AGPAL has unique insight and in-depth knowledge into the applicability of the Royal Australian College of General Practitioners (RACGP) Standards for general practices 5th edition. To assist your team in preparing for accreditation against the RACGP Standards, we have developed a range of resources and support.

AGPAL clients have access to over 300 tools, resources and eLearning modules. Every AGPAL client is allocated their own  accreditation support contact who is dedicated to supporting your team as often or as little at you need and at no additional cost – it’s all just part of the service.

Your exclusive AGPAL client benefits also include a range of online features to make preparing for accreditation easier, while supporting your team to complete your quality improvement activities.

Image of AGPAL client resources including accrediation certificate, posters and more

Complimentary education and training

AGPAL clients have access to a number of complimentary benefits to support and educate their teams on the accreditation process.

eLearning modules

To enhance team knowledge and to support professional development, our suite of eLearning modules, created by our Education and Training team are also housed within the AGPAL accreditation hub's Education & Resource Library.

These modules are available for viewing at any time, with some eligible for the allocation of QI&CPD points. Exclusively available to AGPAL clients at no additional cost – it's all part of the service.

Webinars

Each AGPAL webinar has been designed by our knowledgeable and friendly team to deliver informative and practical content in an easy-to-follow format. Most of our webinars are recorded live, allowing for real-time answering of your questions, and are then uploaded into the ‘WEBINAR’ section of the ‘EDUCATION AND RESOURCES’ section within your AGPAL accreditation hub for easy access whenever you need.

Standards resources

AGPAL news header image

Business planning for general practices

Business Planning is a new RACGP Standards 5th edition requirement. While it was a surprise for some, a general practice is a business like any other, and every business needs a plan.
Read article
AGPAL news header image

COVID-19 vaccine rollout and meeting the 5th edition

Meeting Strive for 5 and Criterion GP6.1 – Maintaining vaccine potency when storing and administering the COVID-19 vaccination.
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Male health clinician using laptop with latex gloves on

Cleaning your practice’s ‘sneeze screens’

What's required from the RACGP Standards 5th edition to clean your ‘COVID-19 installed’ screens?
Read article
AGPAL news header image

Business planning for general practices

Business Planning is a new RACGP Standards 5th edition requirement. While it was a surprise for some, a general practice is a business like any other, and every business needs a plan.
Read More
AGPAL news header image

COVID-19 vaccine rollout and meeting the 5th edition

Meeting Strive for 5 and Criterion GP6.1 – Maintaining vaccine potency when storing and administering the COVID-19 vaccination.
Read More
AGPAL news header image

Business planning for general practices

Business Planning is a new RACGP Standards 5th edition requirement. While it was a surprise for some, a general practice is a business like any other, and every business needs a plan.
Read More

Improving your accreditation experience

Personalised Support

AGPAL’s friendly, professional and supportive Client Liaison Team is committed to providing personalised assistance specific to your accreditation needs via phone and various digital channels.

Stay in the Know

Keep up-to-date with AGPAL communications, including Quality News magazine, AGPAL Assist e-bulletin and exclusive articles featuring standards information, industry news and organisation features.

Innovative technologies

The AGPAL accreditation hub houses online self-assessment tool AccreditationPro, education and resource library, document management system & more.

Celebrating accreditation

Practices receive everything from an A3 accreditation certificate, an AGPAL accredited symbol, display stickers, flyers, posters, a customisable media release and digital files – AGPAL has you sorted!

Practices in Focus

Celebrating Excellence: Sabrina Allam Named AAPM 2023 Practice Manager of the Year

We are thrilled to feature an exclusive Q&A with Sabrina Allam, the recipient of the prestigious AAPM 2023 Practice Manager of the Year award, announced in October 2023. This accolade recognises Sabrina’s exceptional contributions to practice management across multiple medical centres. Join us as we gain insights into her inspiring journey and the keys to…
Read article

Rosedale Medical Practice: Care Outside the Box

Rosedale Medical Practice is a wellness-focused medical practice in West Pennant Hills NSW, home to experienced general practitioners, allied health professionals and patient support staff. New practice owners Dr Jaspreet Saini and Gurleen Saini recently experienced their first round of accreditation with AGPAL. They expressed how valuable they found the process and kindly took the time to share their thoughts with us.
Read article

Groveway Medical: commitment to quality leads to first-timer accreditation success

When AGPAL GP Surveyor, Dr Robert Menz reported back to the AGPAL Team after his inital on-site accreditation assessment of Groveway Medical, he had only praise for the accreditation first-timer. The AGPAL Team was so impressed with Groveway Medical's on-site assessment results, we recenty caught up with Owner, Dr Tan Quach to learn more about his practice and how his team navigated their first accreditation.
Read article

Celebrating Excellence: Sabrina Allam Named AAPM 2023 Practice Manager of the Year

We are thrilled to feature an exclusive Q&A with Sabrina Allam, the recipient of the prestigious AAPM 2023 Practice Manager of the Year award, announced in October 2023. This accolade recognises Sabrina’s exceptional contributions to practice management across multiple medical centres. Join us as we gain insights into her inspiring journey and the keys to…
Read More

Rosedale Medical Practice: Care Outside the Box

Rosedale Medical Practice is a wellness-focused medical practice in West Pennant Hills NSW, home to experienced general practitioners, allied health professionals and patient support staff. New practice owners Dr Jaspreet Saini and Gurleen Saini recently experienced their first round of accreditation with AGPAL. They expressed how valuable they found the process and kindly took the time to share their thoughts with us.
Read More

Celebrating Excellence: Sabrina Allam Named AAPM 2023 Practice Manager of the Year

We are thrilled to feature an exclusive Q&A with Sabrina Allam, the recipient of the prestigious AAPM 2023 Practice Manager of the Year award, announced in October 2023. This accolade recognises Sabrina’s exceptional contributions to practice management across multiple medical centres. Join us as we gain insights into her inspiring journey and the keys to…
Read More

GP and practice manager CPD points/hours

General practitioners and practice managers are awarded continuous professional development (CPD) points and hours for their involvement in achieving AGPAL accreditation. These points help to maintain professional membership status and relevant CPD requirements with industry bodies.

Practice Manager CPD

AAPM members are eligible for up to 20 CPD points per cycle following the achievement of AGPAL accreditation.

GP CPD

GPs are eligible for up to 15 RACGP CPD hours, and ACRRM CPD hours following the achievement of AGPAL accreditation.