Continuous quality improvement with the goal of becoming a high performing practice or organisation involves ongoing learning for both management and staff. At AGPAL we provide a range of complimentary education and training opportunities to support general practice teams during their accreditation journey.
As a not-for-profit organisation, supporting general practices and Aboriginal Medical Services to improve the quality of their organisations is important to us – it’s our reason for being. We also recognise the significant role peak body organisations and Primary Health Networks (PHNs) play in assisting health services and service providers, and therefore work in partnership to deliver education and training while sharing resources and industry knowledge.
Contact out Education & Training Team to learn more about our fee-for-service offerings, packaging and tailored solutions or program for your organisation
AGPAL clients and PHNs have access to a number of complimentary benefits to support and educate their teams, on the accreditation process, the specific Standards, evidence requirements and on quality improvement.
AGPAL’s online education and resource library, known as QbAY, contains fact-sheets, customisable templates (including a policy and procedure manual), checklists, posters, communications and e-Learning modules which help our clients, and other key organisations, to expand their knowledge of accreditation and implement quality improvements.
As an AGPAL client, you can access QbAY by logging in to your AGPAL accreditation hub and selecting ‘EDUCATION & RESOURCES (QbAY)’ from the top navigation bar.
This section of your accreditation hub contains information which spans across all areas of a general practice, supporting you to identify opportunities for quality improvement and enhance your knowledge of evidence requirements, as well as tips to help you prepare for self-assessment and on-site accreditation survey.
Human Resource Management
Evaluation and Feedback
Policy and Procedure Manual
Safety and Quality
Facilities and Equipment
Health Promotion and Prevention
Health Records Management
Within your AGPAL accreditation hub, you will have access to the online education and resource library known as QbAY. This platform includes a range of interactive learning solutions to support your team to develop a greater understanding of accreditation requirements.
Our team is enhancing our offering with the development of:
We offer fee-for-service education and training solutions that are more comprehensive and tailored to the client’s needs.
These training products can be delivered in a variety or combination of formats, including face-to-face workshops, webinars and podcasts, online modules, reference guides and user manuals, templates/tools and resources, and access to forums and community groups to foster local and global contacts, share solutions and support innovation.
Our Education & Training team will work with you to develop a tailored training package,
ensuring it is fit-for-purpose and meets your desired learning objectives.
Focusing on specific content, AGPAL’s fee-for-service training packages
can span over one to five days dependant on the required learning objectives.