What is general practice accreditation?

Accreditation is an integral part of safe and quality general practice in Australia. General practice accreditation is independent recognition that practices meet the requirements of the governing national industry Standards, set by the Royal Australian College of General Practitioners (RACGP).

General practices, Aboriginal medical services, medical deputising services, after hours services and the Royal Flying Doctor Service (RFDS) are recognised for their commitment to safety, quality and continuous improvements with the award of general practice accreditation.

By undergoing independent assessment, the award of accreditation reassures practice owners, practice managers, staff, funding bodies, consumers and patients that the practice is meeting minimum safety and quality standards, as outlined by the RACGP.

Benefits of being an accredited general practice

  • Improved patient safety
  • Effective risk management
  • Patient assurance of a high level of care
  • Building a culture of quality
  • Continuous quality improvement
  • Increased insurance provider recognition
  • Eligibility for financial incentives from Medicare

The National General Practice Accreditation (NGPA) Scheme

The Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the RACGP, developed the National General Practice Accreditation (NGPA) Scheme. The Scheme aims to:

  • Provide greater choice for general practices seeking accreditation
  • Improve support programs for implementation of accreditation, and
  • Provide practices with access to national data on accreditation performance to enable benchmarking.

Under the Scheme, general practices accessing PIP must be assessed and accredited by an approved accrediting agency. Accreditation continues to be voluntary for general practices.

AGPAL is proud to be an RACGP approved general practice accreditation provider under the NGPA Scheme.


The RACGP Standards for general practices 5th edition

General practice accreditation in Australia is independent recognition that a practice meets the requirements of governing industry standards, set by the Royal Australian College of General Practitioners (RACGP).

The RACGP Standards are currently in their 5th edition which was released in October 2017 after a three-year consultation period with general practitioners, practice managers, nurses, consumers and many other stakeholders.

While AGPAL does not develop these standards, as part of our commitment to quality, AGPAL takes an active role in educating practices about safety, quality improvement and the requirements of the RACGP Standards applicable to their profession.

Want to know about AGPAL’s accreditation process?

Accreditation across the health and community services spectrum

Find out more about the areas we provide specialist support in below.

  • general practice accreditation
  • medical centre accreditation
  • medical practice accreditation
  • clinic accreditation
  • healthcare accreditation
  • corporate accreditation
  • rural and remote healthcare accreditation
  • Aboriginal medical services accreditation
  • Medical deputising services, and
  • Royal Flying Doctor Services (RFDS) accreditation

Accreditation FAQs

The thought of someone coming to a practice to assess the team and operations can sometimes be overwhelming. To ensure practice teams feel confident in their preparations, practices are set up for success after speaking with their dedicated AGPAL Client Liaison Officer, completed and submitted a self-assessment and have utilised AGPAL’s resources such as the Policy and Procedure Manual.

Our team is on hand to answer any queries throughout the accreditation process if you have any questions. Some of our most frequently asked questions have been answered below.

It's easy to register your practice for accreditation with AGPAL