What is general practice accreditation?

Accreditation is an integral part of safe and quality general practice in Australia. General practice accreditation is independent recognition that practices meet the requirements of the governing national industry Standards, set by the Royal Australian College of General Practitioners (RACGP).

General practice accreditation is for general practices of all kinds, including medical centres, medical practices, GP clinics, healthcare clinics, along with Aboriginal medical services, medical deputising services, after hours services and the Royal Flying Doctor Service (RFDS) are recognised for their commitment to safety, quality and continuous improvements with the award of general practice accreditation.

By undergoing independent assessment, the award of accreditation reassures practice owners, practice managers, staff, funding bodies, consumers and patients that the practice is meeting minimum safety and quality standards, as outlined by the RACGP.

Benefits of being an accredited general practice

  • Improved patient safety
  • Effective risk management
  • Patient assurance of a high level of care
  • Building a culture of quality
  • Continuous quality improvement
  • Increased insurance provider recognition
  • Eligibility for financial incentives from Medicare
    (PIP and WIP incentives)

The RACGP Standards for general practices 5th edition

General practice accreditation in Australia is independent recognition that a practice meets the requirements of governing industry standards, set by the Royal Australian College of General Practitioners (RACGP).

The RACGP Standards are currently in their 5th edition which was released in October 2017 after a three-year consultation period with general practitioners, practice managers, nurses, consumers and many other stakeholders.

While AGPAL does not develop these standards, as part of our commitment to quality, AGPAL takes an active role in educating practices about safety, quality improvement and the requirements of the RACGP Standards applicable to their profession.

The National General Practice Accreditation (NGPA) Scheme

The Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the RACGP, developed the National General Practice Accreditation (NGPA) Scheme. The Scheme aims to:

  • Provide greater choice for general practices seeking accreditation
  • Improve support programs for implementation of accreditation, and
  • Provide practices with access to national data on accreditation performance to enable bench-marking.

General practice accreditation is voluntary for general practices. However, under the NGPA Scheme, general practices wanting to access PIP or WIP - Practice Stream payments must be assessed by an approved accreditation agency, of which AGPAL is proud to be!

Practice Incentives Program (PIP)

The Practice Incentives Program (PIP) encourages general practices to continue providing quality care, enhance capacity, and improve access and health outcomes for patients.

General practices wanting to access the PIP must be assessed and accredited by an approved accrediting agency.

GP, practice manager & nurse CPD points/hours with accreditation

General practitioners, practice managers and practice nurses are awarded CPD and/or PDP points and hours for their involvement in achieving AGPAL accreditation. This is to assist in supporting the maintenance of professional membership status with key industry bodies including AAPM, APNA, the RACGP and ACRRM.

AGPAL is proud to be the only general practice accreditation provider to offer all of these professional development points to our clients.

Practice Manager CPD

AAPM members are eligible for up to 20 CPD points per accreditation cycle following the achievement of AGPAL accreditation.

Practice Nurse CPD

APNA members can to claim up to 15 CPD hours for their involvement in the AGPAL accreditation process with their practice.


GPs are eligible for RACGP QI&CPD points, and ACRRM PDP points upon completion of the AGPAL accreditation process.

Accreditation across the health and community services spectrum

Find out more about the areas we provide specialist support in below.

  • General practice accreditation
  • Medical centre accreditation
  • Medical practice accreditation
  • Healthcare clinic accreditation
  • Healthcare accreditation
  • Corporate accreditation
  • Rural and remote healthcare accreditation
  • Aboriginal medical services accreditation
  • Medical deputising services, and
  • Royal Flying Doctor Services (RFDS) accreditation.

Want to know about AGPAL’s accreditation process?

Accreditation FAQs

The thought of someone coming to a practice to assess the team and operations can sometimes be overwhelming. To ensure practice teams feel confident in their preparations, practices are set up for success after speaking with their dedicated AGPAL Client Liaison Officer, completed and submitted a self-assessment and have utilised AGPAL’s resources such as the Policy and Procedure Manual.

Our team is on hand to answer any queries throughout the accreditation process if you have any questions. Some of our most frequently asked questions have been answered below.