Reconciliation

The AGPAL Group of Companies is committed to supporting the reconciliation journey among Aboriginal and Torres Strait Islander peoples and Non-Indigenous peoples of Australia.

We would like to acknowledge the Traditional Owners of all the lands and waters throughout Australia on which our work takes place. In particular, we acknowledge the Turrbal and Yagara people of the Yagara Nations on whose Country AGPAL is based and founded. We pay our respects to Elders – past and present – and acknowledge that sovereignty was never ceded.

'Making it better'

The AGPAL Group acknowledges and understands that we can do and be better in terms of our cultural competency. We want to improve to better support Aboriginal and Torres Strait Islander peoples to the best of our abilities.

Throughout our programs and services, we are working with our external and internal stakeholders to strengthen the cultural safety and cultural diversity of our organisation and those that engage with us.

We are committed to doing our part in working together with Aboriginal and Torres Strait Islander peoples to achieve “A united Australia which respects this land of ours; values the Aboriginal and Torres Strait Islander heritage, and provides Justice and Equity for all.” – Vision of Council of Aboriginal Reconciliation 1997.

AGPAL Group Reconciliation Action Plan

Reconciliation is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples, for the benefit of all Australians.

With the guidance of the AGPAL Group Reconciliation Action Working Group (AGRAWG), we are committed to conducting our business and providing programs, products, and services that reflect mutual respect, goodwill, equity, and social justice. Our AGRAWG comprises staff members from various states and teams across Australia, a number of whom identify as Aboriginal or Torres Strait Islander peoples.

A Reconciliation Action Plan (RAP) is an organisation turning good intentions into real actions and rising to the challenge of reconciling Australia. A RAP is a business plan that uses a holistic approach to create meaningful relationships, enhanced respect, and promote sustainable opportunities for Aboriginal and Torres Strait Islander peoples. The RAP program includes four RAP types: Reflect, Innovate, Stretch, and Elevate. The AGPAL Group’s RAP was officially endorsed by Reconciliation Australia in early 2022 and is currently a Reflect RAP.

The AGPAL Group is committed to reconciliation and acknowledges the RAP process as a meaningful driver of sustained, purposeful action on the reconciliation journey. Through our programs and services, we will work together with Aboriginal and Torres Strait Islander peoples and organisations to strengthen our organisation’s cultural safety and diversity and the organisations that engage with us. Our R­AP can be viewed here on the Reconciliation Australia website.

We look forward to sharing our progress and learnings as we continue on our reconciliation journey to better strengthen relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples for the benefit of all Australians.

Accreditation, certification and verification options

Aboriginal and Torres Strait Islander health and community service providers range from health, care, well-being and support services. They are specifically targeted to the needs of Aboriginal and Torres Strait Islander people and their families, throughout Australia and surrounding islands.

We understand and respect the essential role Aboriginal and Torres Strait Islander health and community service providers play in supporting members of their community. We offer accreditation, certification and verification options for all Aboriginal and Torres Strait health and community service providers.

Visually representing our partnerships

Image of Indigenous artist Jordan Lovegrove, Dreamtime CreativeThe AGPAL Group of Companies are proud to present our visual representation of our relationships with Aboriginal and Torres Strait Islander health and community service providers and the Australian communities they care for and support.

Our visual partnership artwork was created in 2019 by Jordan Lovegrove, below, Indigenous Artist, Dreamtime Creative. Jordan is a Ngarrindjeri young man who combines an intimate knowledge of Aboriginal communities and illustration skills to develop outstanding Indigenous artwork which is applied to a range of print and online communications.

The artwork by Jordan Lovegrove, Ngarrindjeri, of Dreamtime Creative, depicts AGPAL and QIP’s partnership between companies and Aboriginal and Torres Strait Islander medical services, communities and service providers.

The artwork depicts the companies that make up the AGPAL Group's partnership between companies and Aboriginal and Torres Strait Islander medical services, communities and service providers.

AGPAL is represented by the left large meeting place in the blue and black while QIP is represented by the right large meeting place in the light and dark blue.

The different Aboriginal and Torres Strait Islander medical and community services are represented by the coloured meeting circles and the communities they serve are represented by the dots and pattern work in the background. The pathways
in-between show the AGPAL Group of Companies supporting the health and community service providers to constantly improve their service delivery to care and support for members of the Australian community.

Latest updates

The artwork by Jordan Lovegrove, Ngarrindjeri, of Dreamtime Creative, depicts AGPAL and QIP’s partnership between companies and Aboriginal and Torres Strait Islander medical services, communities and service providers.

AGPAL Group supports the ‘Closing the Gap National Agreement’

The AGPAL Group of Companies are formally showing our support for the new National Agreement on Closing the Gap.

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Image of Maari Ma dancers

Maari Ma Aboriginal Health Corporation

How this multi-accredited Aboriginal Health Service is kicking goals managing their chronic disease strategy.

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Staff at ATSICHS’ clinics with their AGPAL Surveyors in December 2017

ATSICHS – first practices against the RACGP Standards 5th edition

Three ATSICHS Clinics – Browns Plains, Logan Primary Health Care Clinic (ATSICHS) and Loganlea Medical Centre – were the first general practices in Australia to complete accreditation against the RACGP Standards 5th edition.

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