Specialising in public health
continuing professional development

Partnering with clients to pioneer innovative learning solutions that make a positive, lasting impact to Australian healthcare.

2016 - 2018

Close-up of young aboriginal students studying together outdoors in the sun in Australia.
Health Care Homes - Stage 1: national implementation
Commonwealth, Department of Health

Development and delivery of a suite of educational resources for general practices and Aboriginal Medical Services (AMS) to assist practices to adopt the Health Care Homes model.

Cropped shot of a senior woman holding hands with a nurse
Victorian Integrated Care Workforce
Department of Health and Human Services

Development and delivery of a suite of education and training materials aligned with the Commonwealth's Health Care Homes materials to support the Victorian Integrated Care Workforce.

Young business people including an Australian aboriginal woman
Quality Management Systems
NPA Family and Community Aboriginal and Torres Strait Islander Corporation

Develop and delivery of a two-day training workshop on Quality Management Systems.

2019

Australian aboriginal woman thinking ideas in the office.
RACGP 5th Edition and Continuous Quality Improvement
Aboriginal Health and Medical Research Council of NSW

Development and delivery of a series of four, one-day face-to-face training workshops on the RACGP Standards (5th edition) and Continuous Quality Improvement (CQI). This also includes a series of three interactive training webinars.

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Quality Improvement and Business Management & Planning
Australian Association of Practice Management (AAPM)

Development and delivery of training workshops on Quality Improvement and Business Management & Planning

Receptionist lobby with patients
Leadership and Marketing and Engagement eLearning Modules
Australian Association of Practice Management (AAPM)

Co-development of two online e-Learning modules on leadership and marketing and engagement for practice managers

Smiling senior woman with computer at home
Person Centred Care Toolkit Online Module Toolkit
Brisbane South Primary Health Network (PHN)

Development and delivery of ten e-learning modules to support Brisbane South PHN with their adoption of person-centred care.

Large group of happy entrepreneurs attending a business conference in board room. Focus is on young man with beard.
Patient Centred Care Practice Program Streams
Brisbane South Primary Health Network

Development and delivery of online learning and activity, to deeply engage 80 general practices through two steams; one stream titled People, Leadership and Teams and another titled Optimal Care and Quality Improvement.

senior male gp at his desk chatting with a patient
RACGP 5th Edition Training Workshop
Central West Network of Practice Managers

Development and delivery of a training workshop to support both the network and general practices in the region.

Cropped shot of a medical practitioner reassuring a patient
Preparation of an Outcomes Paper
Commonwealth, Department of Health

Development and delivery of an Outcomes Paper to capture the learnings from the two-day Health Care Homes conference. This paper was used to inform and guide the Public Health Network and Health Care Homes sites with their transformational journey to high-performing primary care.

Shot of a young businesswoman delivering a speech during a conference
Practice Facilitator Health Care Homes Workshop
Commonwealth, Department of Health

Development and delivery designed to train the Practice Facilitators in supporting general practices and Aboriginal Community Controlled Health Service (ACCHSs) as they transform and adopt the Health Care Homes model.

Pretty stylish woman lecturer giving presentation to a group of businesspeople.
Coordinaire Workshops
Coordinaire Limited

Development and delivery of a series of workshops for Coordinaire Limited, including Innovative Models of Care, Team Development and Implementation of Team-Based Care and Business Financial Planning for Primary Care Practices.

Defocused image of people at waiting room. Patients are waiting at hospital. They are sitting on seat.
Training Package Suite
Darling Downs and West Moreton Primary Health Network (PHN)

Development and delivery of eight two-hour face-to-face practice manager network training presentation for PHNs and clients. Topics included accreditation, change management, process, policy and planning and embedding continuous quality improvement.

Young man working
Health Care Homes Alignment Review
Pharmacy Guild of Australia

Review of proposed online modules to ensure the language, terminology, and overall content is correct and is aligned with the Commonwealth's Health Care Homes model.

Speaker addressing group. Businessman entrepreneur giving a lecture to a sold-out crowd in a lecture hall. Speaker talking in seminar. Speaker at business conference or presentation stock photo. Male CEO talking during a business presentation in a board room. Copy space. Business coach concept.
Change Management Presentation
Heart Foundation of Australia

Development and delivery of one and a half-hour presentation on Change Management.

Female surgeon typing on digital tablet in hospital or surgery. She is wearing a dark blue nurse’s top and has her stethoscope around her neck. She is looking at her patients records on her digital tablet and sending emails.
Patient Centred Medical Home Workshop
Inala Primary Care

Development and delivery of a tailored two-day workshop on an introduction to Patient Centred Medical Home (PCMH) for nurses and nurse managers.

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Continuous quality improvement & the accreditation process
Mental Health, Alcohol and Other Drugs, Department of Health, Northern Territory Government

Development and delivery of a face-to-face training workshop on the CQI journey and accreditation process including a comparison of standards.

General day in office. Laptop and paperwork. Woman manager working with project on laptop
Master class on quality improvement
North Coast Primary Health Network (PHN)

Development and delivery of a face-to-face training session titled 'creating a culture of improvement'.

A side-view shot of a doctor checking a patient's blood pressure.
NQ PHN Implementation of PCMH
Northern Queensland Primary Health Network

Development and delivery of Patient Centred Medical Home PCMH Health Neighbourhood education workshops

Consultant Discussing Test Results With Patient In Doctor's Surgery Smiling
Redesign suite of Continuous Quality Improvement Programs
Northern Queensland Primary Health Network

AGPAL NQPHN to redesign their CQI programs to support reform initiatives and move to a future state of primary care to align with 10 Building Blocks of High Performing Primary Care.

Australian Rural Fire Truck in front of Bush fire
Continuous Quality Improvement for Disaster Recovery
Northern Territory Primary Health Network

Development and development of a tailored webinar series on CQI and Disaster Recovery.

Laptop screen webcam view different ethnicity and age people engaged in group videocall. Video conference lead by african businessman leader. Modern technology, easy convenient on-line meeting concept
Patient Centred Care Webinars
Northern Territory Primary Health Network

A series of three, two-hour webinars for PHN and practice staff, designed to support the development of knowledge around Patient Centred Care concepts.

Pharmacist filling prescription in pharmacy drugstore
Health Care Homes Alignment Review
Pharmaceutical Society of Australia Limited

Review of four PSA developed online modules and provide prompt feedback to ensure the language, terminology, and overall content is correct and is aligned with the Commonwealth's Health Care Homes model.

Aboriginal young woman showing her mother how to use tablet, pointing at the screen
Advanced Personal Planning
Primary Health Care for Top End Health Service

Development and delivery of a one half-day, face-to-face training workshop on Advanced Personal Planning. This workshop focused on the Northern Territory's legislation on the Advance Personal Planning Act (2013) targeted specifically for Aboriginal and Torres Strait Islander people.

A multi-ethnic group of female nursing students are attending class together. They are seated at a long table in a classroom. The individuals are working in pairs on a project. The two individuals seated closest to the camera are having a discussion while using a laptop computer.

Patient Centred Medical Home Model Workshops

South Australian Postgraduate Medical Education Association

Development and delivery of eight x half-day face-to-face training workshops on the Patient Centred Medical Home Model.

Blur of auditorium room use for present meeting background

Change Management and Human Resources Presentations

South Eastern Melbourne Primary Health Network

Development and delivery of a tailored series consisting of four x two-hour presentations on Change Management and Human Resources.

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RACGP 5th edition and Open Disclosure

Top End Health Services

Development and delivery of a training workshop on the topics of RACGP 5th edition and Open Disclosure.

A montage of a large group of individual portraits together to form a pride flag that represents a multi-ethnic, mixed age range group.

LGBTIQ+ Diversity and Inclusion Workshop

Quantum Support Services Inc.

Development and delivery of a face-to-face training workshop series on LGBTIQ+ diversity and inclusion in the workplace. This training focuses on LGBTIQ Cultural Safety, Impact of employee attitudes and beliefs and Legal responsibilities.

Mature woman working from home on laptop. Woman has blueprints on the table, dealing with investments and finances

Tailored Training Package

Western Queensland Primary Health Network

Development and delivery of a training package that consists of a one-day face-to-face training workshop, five-part webinar series for both practice support teams and Health Care Homes Practice teams and a tailored e-Learning Platform. This package was designed to further build capacity in practice support team as the region continues on its transformation journey. Topics covered include engaged leadership, person centred care, team-based care, patient team partnerships, population management and the effective use of data.

A professional team hold their regular meeting. They are a diverse group of multi-ethnicities and age ranges. They can be seen mid-discussion and are holding documents and laptops.

Change Management and Leadership Training Package

Western Queensland Primary Health Network

Development and delivery of 4 x four-hour face-to-face training workshops which also included the development of an action plan/implementation strategy developed by a small team and four x 1.5-hour webinars to support change management.

Two men standing in front of a team of people as they sit and listen to her giving a presentation
Root Cause Analysis Workshop
Top End Health Services

Development and delivery of a one-day, face to face, an interactive training workshop on Root Cause Analysis.

2020

A female nurse consoles a senior patient at home
Mental Health Literacy and Self-Management
Adelaide Primary Health Network

Development and delivery of a bespoke e-Learning platform with hosting and development of three online e-Learning modules (for practice teams, practice leaders and PHN staff) with focus on mental health literacy and self-management.

Positive young couple talking with secretary at reception in the clinic
Tailored Engaged Leadership Training Suite
Brisbane South Primary Health Network

Development and delivery of a tailored engaged leadership training suite, titled 'Here to help', for an audience of Practice Leaders and PHN Practice Support Staff. This training suite includes engaging webinars, an online forum and a specially curated collection of higher-level digital assets including a bespoke e-learning platform to house all training resources.

Indoor shot of dentist clinic with patients standing at reception and waiting in a waiting room
Tailored Coaching Sessions
Brisbane South Primary Health Network

Development and delivery of four x 'one-on-two' coaching sessions to build capacity for BS PHN employees to better support the PHNs existing programs, including the Person-Centred Care Practice Programs, and the 'Here to Help' Engaged Leadership series.

Beautiful young female student using laptop in classroom. Girl studying with laptop in university class.
Patient Centred Care Practice Program Streams
Brisbane South Primary Health Network

Development and delivery of online learning and activity, to deeply engage 80 general practices through two steams; one stream titled People, Leadership and Teams and another titled Optimal Care and Quality Improvement - program extended for additional deliverables.

Nurse perform surgical hand washing, Preparation to the operating room. Closed-up of the hands.
Infection Prevention and Control Micro-Learning Suite

Commonwealth, Aged Care Quality and Safety Commission

Development and delivery of a series of discrete micro-learning campaigns on a range of infection control topics for Australian Aged Care Consumers. This includes delivery via animated key messages, sharable animated key message videos and a branded digital asset pack and extension for an additional campaign.

Aboriginal couple in their 50s at home using the internet, man leaning over woman and looking at screen
Palliative Care Service Delivery
Commonwealth, Department of Health

A tailored education and training suite to support palliative care service delivery for Aboriginal and Torres Strait Islander people.

Intestinal villi absorb digested nutrients from alimentary canal. Medical background.
Inflammatory Bowel Disease Training for GPs
Commonwealth, Department of Health

National education and training program to increase knowledge, awareness and uptake of evidence-based resources for general practices concerning inflammatory bowel disease.

Caregiver at home visit during Lockdown
High Performing Person Centred Care Suite
Gold Coast Public Health Network

Development and delivery of a bespoke e-Learning platform with hosting and development of four online e-Learning modules for practice teams, practice leaders and PHN staff with a focus on mental health literacy and self-management.

Happy senior doctor talking to large group of people on a seminar in a board room while aiming at one of them who wants to ask something. The view is through glass.
Quality Training for Commissioning Team
Gold Coast Public Health Network

Face-to-face training workshop on Quality Improvement for Primary Care and Standards Overview for Gold Coast PHN Commissioning Team.

A shot of two healthcare workers smiling looking at the camera.
NSQHS Training Package
Kimberley Renal Services

Development and delivery of a training package consisting of online workshops, webinars and seven online e-Learning modules on the NSQHS Standards (second edition).

Young couple using computer with their insurance agent on a meeting in the office.
High Performing Primary Care Series
Northern QLD Public Health Network

Digital workshops for North Queensland Primary Healthcare Network.

computer class
Education Webinars
Victorian-Tasmanian Public Health Network Alliance

A series of pre-recorded 30min webinars across five different topics including practice nurse orientation, strategic planning, the health of the older person, patient experience for CQI and coordinated care.

A front-view shot of a man using a hand grip strength test to test his maximum handgrip strength, a doctor can be seen looking at the results.
Tailored Training Package Phase 3
Western Queensland Primary Health Network

Webinars for Western Queensland Health Care Home Practices and Practice Facilitators to develop and deliver specifically for this region and build further capacity.