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Everything you need in a Doctor’s Bag

24 June 2024

A doctor’s bag is an essential item for all general practitioners (GPs) to support home visits and medical emergencies that occur in the direct vicinity of the practice. As per the Royal Australian College of General Practitioners (RACGP) Standards 5th edition, all practitioners in a practice require ready access to a well-stocked doctor’s bag. This…


How GPs can leverage patient feedback to gain CPD

14 June 2024

Committing to practice-wide quality improvement using patient feedback can earn GPs up to 42% (21 hours) of their annual CPD requirements. The RACGP recognises that patient experience feedback is highly valuable as it can identify opportunities for quality improvements at the service level while also highlighting key trends to support practice-wide change. The Medical Board…


Celebrating Excellence: Sabrina Allam Named AAPM 2023 Practice Manager of the Year

06 June 2024

We are thrilled to feature an exclusive Q&A with Sabrina Allam, the recipient of the prestigious AAPM 2023 Practice Manager of the Year award, announced in October 2023. This accolade recognises Sabrina’s exceptional contributions to practice management across multiple medical centres. Join us as we gain insights into her inspiring journey and the keys to…


Boosting practice success: AGPAL insights from the RACGP Practice Owners Conference

04 June 2024

Bennet and Lynne from the AGPAL Team attended the RACGP Practice Owners Conference in Cairns, engaging with healthcare professionals on accreditation. Key topics included digital transformation, financial management, and networking opportunities, fostering in-depth discussions and showcasing the advantages of AGPAL’s services to practice owners.

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GP Surveyors and Accreditation: Highlights from GPCE Sydney

03 June 2024

Amanda and Melanie from the workforce team recently attended the General Practice Conference & Exhibition (GPCE) in Sydney, an event that brought together leading healthcare professionals to discuss the latest in healthcare standards and accreditation. Insightful exchanges, enlightening discussions, and numerous opportunities to answer questions about becoming a GP Surveyor with AGPAL filled the conference.

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Coffee with Gary: Key Industry Updates from April 2024 Webinar

29 May 2024

In our latest Coffee with Gary webinar, AGPAL Director and Co-Surveyor Gary Smith delved into several critical industry updates that are set to significantly impact general practice. With over three decades of experience, Gary’s insights are invaluable for healthcare professionals staying abreast of the latest trends and policies.

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Updated general practice definition for the purpose of accreditation against the RACGP Standards for general practices (5th edition)

04 April 2024

The RACGP has updated its definition of a general practice for the purpose of accreditation against the RACGP Standards for general practices (5th edition) (the Standards).

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General practice accreditation – what is it and what does it mean for patients?

08 February 2024

The term accreditation can often be misunderstood. So, what is general practice accreditation, and what does it mean for patients.

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It’s A Wrap: Highlights from the 2023 AAPM National Conference

22 November 2023

In October 2023, teams from the AGPAL Group of Companies, including CFEP Surveys, QIP, and AGPAL, had the pleasure of presenting on various topics, while also serving as booth sponsors, award presenters, and National Partners at the 2023 AAPM National Conference held in Adelaide. The event provided an excellent platform for engaging discussions on quality…

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Empowering Healthcare: Unveiling MyMedicare – Your Pathway to Enhanced Patient Care and Practice Growth

29 September 2023

MyMedicare is a new voluntary patient registration system being introduced by the Australian Government as part of its response to the Strengthening Medicare TaskForce to enhance the relationship between patients, general practices, GPs, and primary care teams. The focus is on continuity of care, especially given the challenges posed by an aging population and rising…