AGPAL Digital Ecosystem – Workforce

We're introducing a new digital ecosystem, including a new AGPAL Portal and QI+, your next-generation assessment and accreditation platform. 

The new digital ecosystem has been designed to simplify the assessment and accreditation experience while providing a strong foundation for future quality improvement, learning and engagement activities.

We're investing in a modern digital ecosystem that will simplify assessment and accreditation, provide easier access to resources and create a strong foundation for future improvements. 

Only if you've been contacted directly by AGPAL. 

The first phase of the rollout begins on Monday 10 August 2026 and includes a small group of clients and surveyors. 

If you haven't been contacted, no action is required at this stage. You'll continue using your existing systems and processes until we let you know it's time to transition.  

If you are not part of the first phase, it's business as usual. Please continue using your existing systems and processes as normal. We'll contact you directly when it's time for you to transition. 

Unless you have been contacted by AGPAL, no action is required at this stage.  

Please continue using your existing systems and processes as normal. 

When it's time for you to transition, we'll provide plenty of notice, guidance and support.  

Yes. We encourage you to attend if you can. 

The showcase is an opportunity to learn more about AGPAL's broader digital transformation and see how our new digital ecosystem will support your assessment activities. 

During the webinar, we'll: 

• Share an overview of the digital transformation program. 

• Introduce the new AGPAL Portal and QI+. 

• Demonstrate key features, including dashboards, assessment tools, learning resources and knowledge management. 

• Explain what to expect as the rollout progresses. 

•  Provide an opportunity for you to submit a post-webinar feedback form to help shape future digital ecosystem enhancements.  

If you're unable to attend the live webinar, a recording will be made available in the accreditation hub after the event.

You can register by clicking the registration link in your Horizons email invitation that you should have received on Thursday 2 July 2026.  

Once you've registered, you'll receive a confirmation email with your Microsoft Teams joining details. 

If you can't locate your invitation, please contact the Workforce Management Team for assistance. 

If you're unable to attend the live webinar, a recording will be made available in the accreditation hub after the event, and we'll let you know when it's available.

We’re transitioning clients and AGPAL surveyors in phases. When it's time for you to transition, we'll contact you directly with everything you need to know.  

When it's time for you to transition, we'll contact you directly with everything you need to know. We'll guide you through the transition process, provide clear instructions and training, and let you know if any action is required. 

We expect the transition to be smooth and straightforward for you. We’ll support you every step of the way.  

We're intentionally taking a phased approach so we can: 

• Manage the client and surveyor experience. 

• Gather feedback from our first group of users. 

• Identify and resolve any issues before expanding the rollout. 

• Provide personalised support throughout the transition. 

This approach helps ensure the best possible experience for all clients and surveyors.  

No. 

Assessment activities, assessment schedules, reporting requirements and support arrangements remain unchanged during this stage of the rollout of our new digital ecosystem.